The Grid
Concierge Services
The Customized, Curated Support You’ve Been Searching For
Your family’s schedule, logistics, and to-dos
shouldn’t feel like a full-time job.
But for most parents, it does.
That’s why we created The Grid, a private directory of trained, certified Family Virtual Assistants (FVAs) ready to step in and bring order, calm, and support to your everyday life.
What is a Family Virtual Assistant?
Concierge Services at The Grid take the guesswork out of hiring. We’ll personally match you with a trained Family Virtual Assistant (FVA) who knows how to support families like yours; not just at home, but across every part of your life.
Here’s what that can look like:
Coordinating calendars to take into account your work and home responsibilities
Managing schedules that optimize the way you want to spend your day
Organizing household systems, documents, and staff
Handling travel planning and logistics (whether for work or play!)
Supporting events, projects, and every day administrative tasks
Freeing up your energy so you can focus on what matters most
These aren’t just generic assistants. They’re Family Virtual Assistants- trained to understand the unique rhythms of modern family life and to seamlessly integrate work and home routines so everything flows together with ease.
With Concierge Services at The Grid, we do the matching and vetting for you so you can get the right support quickly — with total confidence and none of the overwhelm.
What My FVA Did in a Week…
The Grid
Concierge Services
A custom, curated experience for busy families who don’t have the time to search, interview, & hope for a good fit.
How it works:
1. Apply & Enroll — Complete a short family application and secure your Concierge spot. This helps us understand your preferences & priorities while giving you immediate access to our exclusive Concierge Resource Library so you can start preparing for support.
2. Match — Our team will meet with you & better understand your family’s unique needs, then personally select Family Virtual Assistant Institute - Certified FVA’s who are an excellent fit for your family. We handle the vetting (including optional background checks) and guide you through introductions and onboarding for a smooth, stress-free start.
Once you have your perfect FVA match, you’ll have everything you need to integrate your new FVA seamlessly:
FVA Onboarding Kit — all the templates and guides you need to get started.
How to Best Utilize Your FVA Video Training — learn how to delegate effectively and get results faster.
Onboarding Worksheet & FVA Preference Sheet — align communication, expectations, and priorities from day one.
Feedback Form & Success Metrics — keep things running smoothly and track what’s working to ensure long term sustainability.
This isn’t just a matching service — it’s a complete partnership that saves you time, reduces the stress of hiring, and sets your family up for long-term success.
✨ Most families feel relief before the first week is even over — simply knowing the mental load isn’t all on their shoulders anymore.
$1495
Payment plan available
**We stand by our match — if it’s not the right fit, we’ll rematch at no extra cost.
FAQs
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When you hire directly, families often struggle with long onboarding, repeating themselves, and finding someone who “gets it.” FVAs in The Grid are certified through the Family Virtual Assistant Institute, trained on the unique challenges of busy families, and ready to hit the ground running. You’ll save time, reduce frustration, and feel confident in your hire.
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Concierge Membership is for families who don’t have the time to hire and want us to do the work for them—we personally match you with the FVAs who best fit your needs.
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Our Concierge Services team wants to ensure a great fit. If after your 2 week onboarding you feel your FVA is not a great fit for your family, we will work to find a great one!
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FVAs aren’t housekeepers, nannies, or in-person childcare providers. They are trained to handle the mental load—the scheduling, logistics, and administrative work—so you can focus more on your family.
